Thursday, April 25, 2013

The Two Most Important Words Managers Should Say Regularly

"Thank you." It's such a simple thing to say, yet incredibly powerful, especially in the office. If you're a supervisor or in a similar leadership position, a show of appreciation for your team can be even more motivating and loyalty-building than money.

The Harvard Business Review quotes Mary Kay Ash, who put it this way: "There are two things people want more than sex and money: recognition and praise."

Saying thanks isn't mind-blowing advice, but I bet there are plenty of organizations where "thank you" could be said much more often. HBR offers these tips for showing appreciation more effectively:

  • Set aside time every week to acknowledge people?s good work.
  • Handwrite thank-you notes whenever you can. The personal touch matters in the digital age.
  • Punish in private; praise in public. Make the public praise timely and specific.
  • Remember to cc people?s supervisors. ?Don?t tell me. Tell my boss.?
  • Foster a culture of gratitude. It?s a game changer for sustainably better performance.

For more on the magic of these two words in the workplace, check out the article below.

The Two Most Important Words | Harvard Business Review

Photo by Paul Downey.

Source: http://feeds.gawker.com/~r/lifehacker/full/~3/u5zJnFcK-qc/the-two-most-important-words-managers-should-say-regula-478210233

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